Anticipating and Managing Conflict: Problems, Tension & Crisis
When we talk about conflict management we don’t like it, we are uncomfortable with it, but in reality the conflict …
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Learning to Strengthen the Foundations of Self-Confidence
In this post we are going to deal with the different techniques that will help you learn tostrengthen the basis …
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Discovering the Client’s Needs and Propose your Products/Services
This part is fundamental, nobody buys for buying’s sake if it is not to satisfy some need. When we decide …
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The Ability to Say No
As Steve Jobs said: “The ability to say NO is incredibly difficult but it’s the most effective way to remain …
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Knowing How to Find the Client and Make Contact
We all sell and we all buy, whether they are products, ideas or services for our personal or professional life, …
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What is Empathy?
At this post, we’re going to talk about a fundamental issue in leadership. That is, empathy helps prevent harassment and …
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